Patient Forms

Download and complete new patient registration paperwork prior to your appointment. Please bring your paperwork with you.

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New Patients

There are a few things we want you to know about your first visit. Patients can learn about what we need when we meet you. Check out this link to learn more.

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Practice Info

Current patients, view this page to find out what you need to do about scheduling your appointment and what to bring when you get here.

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Patient Portal

If you are a current patient, please contact your physician's office and complete the enrollment process to begin using the portal. Once enrolled, you can review clinical information from your most recent visit.

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Frequently Asked Questions

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What are your office hours?

We are open Monday through Friday from 8:00 am to 4:00 pm.

What happens if I need to speak to someone after hours or on the weekend?

You can always call our office and get in touch with someone.

We use the Nurse Advice Line at Children’s Healthcare of Atlanta where you can speak with a pediatric nurse after-hours.  The nurse will discuss your problem with you and help determine if the on-call physician should be paged.

Please call during regular office hours for all routine (mild illness, chronic problems, appointments, referrals) and prescription refill questions.

At which hospitals do you have privileges?

We have privileges at St. Mary’s Hospital.

Do you see newborns in the hospital?

Currently we use the hospitalist service for all local-area newborns.

When is the first office visit after the baby is born?

The timing of the first office visit depends on how the baby does in the hospital, but it is usually within 24-72 hours of hospital discharge.

Do you take care of your inpatients in the hospital?

We will provide in-hospital care to your child if they are admitted to St. Mary’s Hospital.

Currently we are using the hospitalist service for hospital admissions to all other hospitals.

Which insurance companies do you take?

We participate with most major and many minor insurance plans.

Please see the St. Mary’s Health Care System’s list of accepted insurance plans. For any questions, please call (706) 389-3496.

What do I do if I have questions about my bill?

Please call the St. Mary’s Health Care System billing department for all questions regarding billing.

You can reach them by calling, (706) 389-3740.

Can I email you medical questions?

No. Please call our office for any medical questions.

Can you call in antibiotics for my child without me having to bring them to the office?

Almost always the answer to this question is no.

Good medical practice requires that you examine patients before you treat them.

If another family member has the same illness as my child, will you treat them, too?

If that person is an established patient in our practice, we are happy to see them and then treat if necessary.

If that family member is not an established patient in our practice, then we advise them to see their regular physician.

How does my child become a new patient?

Call our office and speak with our front office staff.  They will let you know what steps to take.

On our “Become a Patient” page, you can download some of the initial paperwork and complete it at home prior to coming to the office.  This will expedite your first visit to the office.

How do you feel about vaccines?

Vaccines are vital tools for preventing many serious viral and bacterial illnesses; they have saved more lives in the last 100 years than any other medical advance. We follow the CDC and AAP recommended schedule of vaccines. Please see the following links for further information

healthy:

Vaccine Preventable Diseases

If you follow the immunization guidelines recommended by the American Academy of Pediatrics (AAP), you can help make your child healthier than was ever possible…View on www.healthychildren.org

Immunizations

Today, most children in the United States lead much healthier lives and parents live with much less anxiety and worry over infections during childhood. Immunizations…View on www.healthychildren.org

What are the usual ages for routine well visits and what happens at a well visit?

What should I do if I have not heard my lab results in a timely manner? What if I have not heard about a referral that was supposed to be made by the office?

To access your lab results, please see the St. Mary’s Medical Group Patient Portal. If you have not heard about your lab results or referral by the time you think you should have (usually within one week), please call our office to check on them.

There are many reasons this could happen, but one is that we may have an incorrect phone number for you and are unable to contact you.

What do I do if I need a refill on a prescription?

Please call the office and either speak to a nurse or leave a message on our nurse voice mail. If the med refill is non urgent, it will be done within 48 hours.

Please give us that amount of time as we sometimes are very busy seeing patients during the day and are unable to put the order in right away. If it is an urgent med (which is mainly Albuterol or Xopenex), we will likely either need to see you for a visit or we will be able to refill your medicine within 4 hours.

Please do not call back multiple times in one day for a non-urgent med refill, as it only slows down the phone nurses’ ability to get to your refill sooner.